The Food and Beverage Manager will report to the Director of Culinary and F&B Operations. Successful individuals must be available to work flexible schedules and have proven track records as effective trainers, coaches and motivators.

- Must have excellent communication skills and the ability to lead, direct and motivate supervisors and associates. Must be experienced with cost controls, financial controls, profit and loss statements, etc.

- Direct and participate the functions of the Food & Beverage department to meet the daily needs of the operation.

- Implement effective controls of food, beverage and labor costs among all departments.

- Maintain high standards of food & beverage quality, service & marketing to maximize profits through outstanding customer service.

- Regularly review and evaluate the degree of customer satisfaction of the Food & Beverage operations.

- Assist in the recruiting of high quality personnel and manage the development, motivation and retention of staff.

- Conduct and execute all company and General Manager directed projects.

Hospitality experience required preferably in Food in Beverage.

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We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Supervisor. This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation. They will ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.

Qualifications

• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.

• Supply information about the capabilities and programs to other departments and clients or potential clients.

• Respond to needs and requests of guests and potential guests.

• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.

• Implement effective cost controls for food, beverage and labor.

• Utilize the systems for inventory, receiving and product utilization (product cost).

• Lead by following the standards of productivity for food & beverage personnel.

• Create a comfortable atmosphere to encourage committed and loyal employees.

• Assist with hiring and training programs for food and beverage personnel.

• Assist in the other Food and Beverage outlets in whatever capacity needed.

• Schedule according to business demand which includes nights, weekends and holidays

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We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef. This individual must have extensive experience working in a high-volume professional kitchen and be a college graduate in the culinary arts. This individual must be creative, motivated, and a passionate hands-on leader in the kitchen! Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.

The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you!

Your Role:

• You will attract, retain, and motivate the best culinary talent
• You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets.
• You may be required to perform any function within the culinary department (cook, steward etc)
• You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed.
• You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information
• You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team
• You will be the example that the culinary team follows
• You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation
• You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency
• You will work with the culinary team to ensure prep sheets are updated and being properly used daily
• You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service
• You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus

Qualifications

• The Sous Chef would ideally be a college graduate in the culinary arts.
• Be familiar with basic and advance cooking method.
• Must be able to work long hours including weekends and holidays.
• Have a 3+ years’ experience as a cook in a high volume professional kitchen
• Must have basic allergy knowledge
• Must have full knowledge of correct cooking temperatures of all vegetables and proteins, must be able to provide cutting tools needed to perform job as well as a calibrated food grade thermometer.
• Must have full knowledge of the state’s health codes as well as the eco sure food safety and health report
• Active Food handler’s certification
• Requires strong organizational skills
• Must be able to work independently
• Able to be on your feet for long periods of time
• Able to lift at least 50 pounds
• At least 21 years of age
• Have a desire to exceed expectations
• An energetic personality

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We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!

Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant. The Cook assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!

Your Role:

• You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
• You will have the opportunity to experience using knives and various kitchen equipment
• You will read and recreate recipes
• You will be consistent on all food preparation
• You will learn how to minimize food waste through cross utilization
• You will have the opportunity to work with a world class culinary team
• You will create workstations with all needed ingredients and cooking equipment
• You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
• You will keep a sanitized and orderly environment in the kitchen
• You will ensure all food and other items are stored properly
• You will be responsible for the quality of ingredients

Qualifications

• 2-3 years previous culinary experience in a professional kitchen environment
• Active Food handler’s certification or the ability to get it
• Must be willing to work a variety of day/night and weekend shifts
• Requires strong organizational skills
• Must be able to work independently
• Able to be on your feet for long periods of time
• Able to lift at least 50 pounds
• At least 21 years of age
• Have a desire to exceed expectations
• An energetic personality

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Position Description & Job Responsibilities

• Production and fabrication of food products daily for the Restaurants, Banquets and Employee Dining Room
• Maintaining a high level of sanitation and safety in the Kitchen prep areas.
• Communicating daily for job assignments.
• Assisting the Chef with Banquet and/or Conference dining dish out for food service.
• Adhere to the policies and procedures of the Resort

Qualifications

• High school diploma or equivalent experience/training required
• 4-5 years’ experience preferred.
• Meet governmental health requirements.
• Ability to operate kitchen power equipment.
• Ability to utilize cutting instruments.
• Excellent communication and guest relation skills
• Ability to follow directions
• Availability to work variable hours

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We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greet guests as they arrive or move about the bar area
• Maintains proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisitioning and stocking of all beer, wine, spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Qualifications

• Someone with an engaging and welcoming personality
• Current bartenders’ certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Someone who is descriptive and can sale
• Someone with 2-4 years of bartender experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

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We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

Qualifications

• Someone with an engaging and welcoming personality
• Someone who is descriptive and can sale
• Someone with 2-4 years of food service experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

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We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

Qualifications

• Someone with an engaging and welcoming personality
• Someone who is descriptive and can sale
• Someone with 2-4 years of food service experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

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Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks!

The primary responsibilities for the Steward/Dishwasher include but are not limited to:

• Handles and washes all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff.

• Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers.

• Stores the above listed items in a neat and organized manner, always storing items in their assigned areas.

• Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff.

• Cleans all trashcans and returning of them to the proper areas of the kitchens.

• Cleans all dish machines on a weekly basis.

• Cleans kitchen equipment as required by the Executive Steward.

• Cleans all floors throughout the culinary departments and the mats used in these areas.

• Disposes of broken glassware and dishes.

• Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events.

• Ensures all walls and ceilings are clean at all times

• Follows checklist duties and responsibilities given by management and supervisors.

• Arrives for work on time and in proper uniform.

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We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on their feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greet guests as they arrive or move about the restaurant area
• Maintains proper and adequate set-up of the server stations
• Assist the servers in maintaining clean available tables for arriving guests
• Assist servers with continual service details
• Maintain the cleanliness of the restaurant area
• Be the master of the restaurant, understanding the details of the operation
• Work collaboratively with other restaurant servers and kitchen/bar staff

Qualifications

• Someone with an engaging and welcoming personality
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can regularly lift and carry 25 lbs.

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We are looking for a highly motivated, customer focused Food Runner to join our team! The Food Runner is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to accurately ensure timely delivery of all food to the dining room. You will also assist in maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Qualifications

• Greet guests as they arrive or move about the restaurant area

• Maintains proper and adequate set-up of the server stations

• Assist the servers in proper delivery of food to their guest tables

• Delivery of F&B to In Room Dining guests

• Assist the servers in maintaining clean available tables for arriving guests

• Assist servers with continual service details

• Maintain the cleanliness of the restaurant area

• Be the master of the restaurant, understanding the details of the operation

• Work collaboratively with other restaurant servers and kitchen/bar staff

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We are looking for a highly motivated, customer focused Food Runner to join our team! The Food Runner is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to accurately ensure timely delivery of all food to the dining room. You will also assist in maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Qualifications

• Greet guests as they arrive or move about the restaurant area
• Maintains proper and adequate set-up of the server stations
• Assist the servers in proper delivery of food to their guest tables
• Delivery of F&B to In Room Dining guests
• Assist the servers in maintaining clean available tables for arriving guests
• Assist servers with continual service details
• Maintain the cleanliness of the restaurant area
• Be the master of the restaurant, understanding the details of the operation
• Work collaboratively with other restaurant servers and kitchen/bar staff

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We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greet guests as they arrive or move about the restaurant area
• Monitoring the open dining sections of the restaurant for empty and cleaned tables
• Estimating wait times for guests and monitoring the guest waiting list
• Ensuring that the needs of the guests are met while they are waiting.
• Answering the telephone, booking reservations and moving tables together to accommodate large parties.

Qualifications

• Someone with an engaging and welcoming personality
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

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The Accounts Payable Agent will ensure that all approved invoices are coded and paid accurately and on a timely basis.

We are looking for someone to join our team as a full-time Accounts Payable Agent that is great with numbers, highly engaging, and customer focused. The successful candidate for this role is a team player, highly detailed, professional, and is open to learning and leading by example. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class resort!

Position Description & Job Responsibilities

• Process invoices for payment by checking invoices to purchase orders and receiving records and ensuring that the appropriate approval is given as set forth.
• Prepare documentation necessary to set up invoices for payment.
• Balance batch totals to ensure proper coding and amounts.
• Prepare expense checks and manual check requests on a timely basis and prepare them for signature.
• Maintain accounts payable vendor filing.
• Responsible for filing computer reports (i.e. purchasing journal and check register) in a timely manner.
• Ensure checks are issued with proper authorization.
• Reconcile vendor statements on a monthly basis.
• Resolve vendor inquiries.
• Respond to any reasonable task assigned by Controller or Assistant Controller.
• Assist in other departments as needed.

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We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Recreation Supervisor. The ideal candidate will lead the team that creates memorable experiences for our guests through their attention to detail and care they take in ensuring the recreation experience is next to none. A great Recreation team can make memories for guests that will last a lifetime!

Are you ready to start a rewarding career, where you can "Be the Difference" in our guests stay and you can make a difference in your career? Then look no further than Benchmark Hospitality.

Your Role:

• Lead the team to engage with guests to ensure their stay is going well
• Work as a team to enhance the guests experience
• Maintain an active presence around the recreational areas, ensuring cleanliness and guest satisfaction
• Work closely with housekeeping to ensure towels are clean and readily available
• Check in arriving guests to the area, helping them to identify as hotel/resort guests and to find available recreation options for them
• Clean all areas in the prescribed manner while following department standard operating procedures.
• Set-up and break down the recreational areas to ensure a successful day
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Qualifications

• Someone with previous supervisor experience is a plus
• Someone with a experience in a guest service role
• Someone with an engaging and energetic personality
• Someone with the ability to work on feet for an extended period
• Someone with the ability to communicate effectively
• Someone who can lift, carry and position loads of at least 25lbs.
• Someone with the availability to work varied shifts to include, nights, weekends and holidays

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We are looking for a highly motivated, detail oriented and customer focused individual to join our team as a Spa Coordinator! As a Spa Coordinator, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Coordinator greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that guests appointments are booked and carried out in a guest focused manner. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

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The cleanliness and enjoyment of a hotel/resort pool is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that experience a guest has while enjoying the pool environment is one of the most memorable of their stay. We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Pool Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none. A great Pool team can make memories for guests that will last a lifetime!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to enhance the guests experience
• Maintain an active presence around the pool area, ensuring cleanliness and guest satisfaction
• Work closely with housekeeping to ensure towels are clean and readily available
• Check in arriving guests to the pool area, helping them to identify as hotel/resort guests and to find available area for them to set-up for the day
• Clean all areas in the prescribed manner while following department standard operating procedures.
• Set-up and break down the pool area to ensure a successful day
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for a Room Attendant to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career? Then look no further than Benchmark Hospitality.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Qualifications

• Must have open availability, for shifts from 2:30pm-11pm
• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

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We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will be escorting and orienting the guest to the front desk for check-in.
• You will park and retrieve guests vehicles as requested
• Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm".

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