We are looking for a highly motivated, customer focused leader to join our Front Desk team as Front Desk Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

If you have experience in hotel front desk operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• You will oversee the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience
• You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge
• You will ensure proper training materials are in place and used by each department. Implement coaching, career planning and recognition programs for all associates.
• You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy.
• You will lead by example to ensure all guest interactions are handled in a professional manner.
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
• Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
• Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

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We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
• Promote and sell special hotel programs.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank.
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Qualifications

• High school diploma or equivalent.
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays

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BASIC FUNCTION: Plans, coordinates and ensures execution of all Conference group related activities and events. The Planning Manager will act as the primary liaison between the client and the staff of the property while focusing on the client’s expectations. Is a role model of and holds employees accountable to following our Mission, Core Values, First Priorities, Policies and Procedures.

WORK SCHEDULE: Schedule varies based on client needs and business demands.

ESSENTIAL FUNCTIONS:
• Plans and ensures execution of group event to include but not limited to dates/timing of arrival and
departure, room set-ups, diagrams, audio visual/production needs, rooming lists, special needs,
special events, on/off-site entertainment, transportation
• Knowledgeable with the property’s accommodations, meeting facilities and support services
available at and through the property in order to best promote the effective utilization of the
property by assigned corporate accounts
• Promote the use of the property’s ancillary services (i.e. banquets, cocktail receptions and theme
parties) in fulfilling the general, unique or special meeting objectives of the clients and generally
promoting the property as the facility best suited to meet their meeting needs and requirements
• Promote the property in arranging and conducting site visits by key personnel of assigned
accounts for the purpose of planning, organization and coordinating of all meeting needs and
requirements
• Follow proper channels when seeking authorization for special rates, concessions, discounts, etc.,
• Ensures group billing is accurate
• Review distribution of in-house reports to ensure consistency and completeness of information

• Attend weekly designated meetings
• Communicates effectively verbally and in writing with clients in timely manner.
• Communicates effectively verbally and in writing all details of events to appropriate personnel in
timely manner
• Enhances group events and department profitability by using up-selling techniques
• Communicates frequently with group contact and attendees to ensure expectations are met or
exceeded.
• Coordinates vendors, obtains quotes, client contracts etc.
• Takes a proactive approach toward client satisfaction.
• Responds to all client evaluations rated fair or poor.
• Performs some administrative to include distribution of event orders, reports, filing, etc.
• Follow grooming standards maintaining a professional image in dress and mannerisms

MARGINAL FUNCTIONS: Perform other job functions as necessary to ensure property and company goals and guest expectations are exceeded.

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We are looking for vibrant customer-focused Food & Beverage professional to join our team. The Food & Beverage Manager oversees all aspects of food and beverage operations, including outlets and banquets. The F&B Manager will work closely with Executive Chef to achieve high score of food and service quality. Responsible for budgets and cost control measures, quality standards, guest satisfaction and associate satisfaction.

Qualifications

- The Food and Beverage Manager will report to the Director of Culinary and F&B Operations.

- Successful individuals must be available to work flexible schedules and have proven track records as effective trainers, coaches and motivators.

- Must have excellent communication skills and the ability to lead, direct and motivate supervisors and associates. Must be experienced with cost controls, financial controls, profit and loss statements, etc.

- Direct and participate the functions of the Food & Beverage department to meet the daily needs of the operation.

- Implement effective controls of food, beverage and labor costs among all departments.

- Maintain high standards of food & beverage quality, service & marketing to maximize profits through outstanding customer service.

- Regularly review and evaluate the degree of customer satisfaction of the Food & Beverage operations.

- Assist in the recruiting of high quality personnel and manage the development, motivation and retention of staff.

- Conduct and execute all company and General Manager directed projects.

- Hospitality experience required preferably in Food in Beverage.

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We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.

The Cook assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!

Your Role

• You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
• You will have the opportunity to experience using knives and various kitchen equipment
• You will read and recreate recipes
• You will be consistent on all food preparation
• You will learn how to minimize food waste through cross utilization
• You will have the opportunity to work with a world class culinary team
• You will create workstations with all needed ingredients and cooking equipment
• You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
• You will keep a sanitized and orderly environment in the kitchen
• You will ensure all food and other items are stored properly
• You will be responsible for the quality of ingredients

Qualifications

• 1-2 years previous experience in a professional Kitchen environment or actively seeking a culinary education
• Active Food handler’s certification or the ability to get it
• Must be willing to work a variety of day/night and weekend shifts
• Requires strong organizational skills
• Must be able to work independently
• Able to be on your feet for long periods of time
• Able to lift at least 50 pounds
• At least 21 years of age
• Have a desire to exceed expectations
• An energetic personality

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Position Description & Job Responsibilities:

• Production and fabrication of food products daily for the Restaurants, Banquets and Employee Dining Room
• Maintaining a high level of sanitation and safety in the Kitchen prep areas.
• Communicating daily for job assignments.
• Assisting the Chef with Banquet and/or Conference dining dish out for food service.
• Adhere to the policies and procedures of the Resort

Qualifications:

• High school diploma or equivalent experience/training required
• 4-5 years’ experience preferred.
• Meet governmental health requirements.
• Ability to operate kitchen power equipment.
• Ability to utilize cutting instruments.
• Excellent communication and guest relation skills
• Ability to follow directions
• Availability to work variable hours

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We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.

The Banquet Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!

Your Role:

• You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
• You will have the opportunity to experience using knives and various kitchen equipment
• You will reach and recreate recipes
• You will be consistent on all food preparation
• You will learn how to minimize food waste through cross utilization
• You will have the opportunity to work with a world class culinary team
• You will create workstations with all needed ingredients and cooking equipment
• You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
• You will keep a sanitized and orderly environment in the kitchen
• You will ensure all food and other items are stored properly
• You will be responsible for the quality of ingredients

APPLY NOW

We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.

The Banquet Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!

Your Role:

• You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
• You will have the opportunity to experience using knives and various kitchen equipment
• You will reach and recreate recipes
• You will be consistent on all food preparation
• You will learn how to minimize food waste through cross utilization
• You will have the opportunity to work with a world class culinary team
• You will create workstations with all needed ingredients and cooking equipment
• You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
• You will keep a sanitized and orderly environment in the kitchen
• You will ensure all food and other items are stored properly
• You will be responsible for the quality of ingredients

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Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks!

The primary responsibilities for the Steward/Dishwasher include but are not limited to:

• Handles and washes all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff.

• Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers.

• Stores the above listed items in a neat and organized manner, always storing items in their assigned areas.

• Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff.

• Cleans all trashcans and returning of them to the proper areas of the kitchens.

• Cleans all dish machines on a weekly basis.

• Cleans kitchen equipment as required by the Executive Steward.

• Cleans all floors throughout the culinary departments and the mats used in these areas.

• Disposes of broken glassware and dishes.

• Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events.

• Ensures all walls and ceilings are clean at all times

• Follows checklist duties and responsibilities given by management and supervisors.

• Arrives for work on time and in proper uniform.

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We are looking for a highly motivated, customer focused Food Runner to join our team! You will be responsible for taking guests’ orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
• Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities.
• Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest’s room.
• Will submit signed checks and reconciling daily sales
• Assists with the collection of Room Service trays and other food and beverage items from the guest rooms. This also includes proper breakdown of trays and other items.
• Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience.
• Consistently delivers courteous, professional service.
• Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.

Qualifications

• Someone with an engaging and welcoming personality
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

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POSITION:

Perform massages and body treatments in a safe and professional manner on guests. The massage therapist will report directly to the Spa Manager.

JOB RESPONSIBILITIES:

1. Perform massages and body treatments on guests using safe and professional techniques.
2. Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc.
3. Maintain a neat and orderly work area consistent with the high standards of the facility.
4. Assist in any and all ways in the spa when not scheduled to perform services.
5. Constantly maintain an up to date knowledge of the personal services performed.
6. Answer all question related to services performed and products used.
7. Perform other related services as assigned by manager.
8. Remain on time for work and appointments.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for a Room Attendant to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.

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We are looking for a highly motivated individuals to join our Guest Services team as a Valet Parking Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Valet Parking Attendant assists with the opening of car doors as they arrive to the hotel/resort and unloading of guest’s luggage as needed. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The Valet Parking Attendant will welcome each guest to our hotel.
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will park and retrieve guests’ cars as needed
• You will assist guests in securing other forms of transportation as needed
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm".

Qualifications

• At least one year in a customer service role with high guest interaction
• Hospitality industry experience is a plus.
• Valid Drivers License with no infractions for at least 6 months
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and running to retrieve cars
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Must be available to work various shifts including weekends and holidays

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