Join the Chaminade Resort Team

Jobs at Chaminade

Apply to join the team at one of the premier resorts in Santa Cruz and earn industry leading benefits, competitive wages, and more.

Here at Chaminade Resort we strive to cultivate a strong culture rooted in family values and genuine hospitality. With job opportunities available across the resort from Front Office and Food & Beverage to Resort Recreation and Spa, we are excited to find new team members to join our family. With competitive wages and benefits supported by our industry leading management company, Benchmark Resorts & Hotels, we aim to create career opportunities with continued growth potential. View our current job openings below and apply to join the Chaminade team today!

Open Positions

  • Sales Manager

    Position Summary: The Sales Manager is responsible for driving revenue through the solicitation, development, and management of group, corporate, and association business. This position will actively identify and pursue new business opportunities while maintaining strong relationships with existing clients, meeting planners, corporate accounts, and association partners.

    The ideal candidate is a highly motivated hospitality sales professional with a proven ability to generate leads, close business, build long-term relationships, and achieve revenue goals. This individual will represent the resort in the marketplace and work closely with the Sales, Conference Services, Revenue Management, and Operations teams to deliver exceptional experiences for clients and guests.

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    Compensation & Incentive Opportunity

    • Competitive base salary based on experience and qualifications.

    • Quarterly bonus potential of up to 20% of base salary for achieving established sales goals, revenue targets, and performance quotas.

    • Bonus eligibility is based on achievement of predetermined quarterly sales objectives and other applicable performance metrics.

    • Opportunity to significantly increase total annual compensation through strong sales performance.

    Benefits

    • Medical, dental, and vision insurance options

    • Employer-sponsored life insurance

    • 401(k) retirement savings plan

    • Paid time off and paid holidays

    • Employee hotel and resort discounts

    • Discounts on food and beverage, spa, and resort amenities

    • Employee wellness and fitness benefits

    • Opportunities for professional development and career advancement

    • Employee recognition and engagement programs

    • Complimentary or discounted employee parking, where applicable

    • Additional benefits available based on company eligibility and plan guidelines

    Essential Duties and Responsibilities

    • Proactively solicit and secure group, corporate, association, and other key market segment business to achieve established revenue and sales goals.

    • Develop and maintain a strong pipeline of new and repeat business through prospecting, networking, referrals, client outreach, sales calls, and industry events.

    • Build and maintain relationships with corporate decision-makers, meeting planners, association executives, third-party planners, and other key accounts.

    • Conduct outside sales calls, virtual meetings, site inspections, client entertainment, and networking opportunities to generate new business.

    • Respond promptly to sales inquiries and Requests for Proposals (RFPs) and effectively negotiate contracts to maximize revenue and profitability.

    • Manage the sales process from initial inquiry through contract execution and turnover to the Conference Services and Operations teams.

    • Conduct compelling site tours and presentations that showcase the resort's accommodations, meeting space, dining, amenities, and unique guest experience.

    • Identify opportunities to increase total account value through guest rooms, meetings, food and beverage, spa, recreation, and other resort offerings.

    • Maintain accurate and up-to-date account information, activities, opportunities, and forecasts within the company's CRM and sales systems.

    • Meet or exceed assigned sales goals, booking pace, revenue targets, and activity expectations.

    • Monitor market trends, competitor activity, and industry opportunities to identify new business and strategic sales initiatives.

    • Represent the resort at industry events, trade shows, association meetings, networking functions, and client events as needed.

    • Develop strong relationships with internal departments to ensure seamless communication and successful execution of contracted programs.

    • Participate in weekly sales meetings, forecasting, business review meetings, and strategy discussions.

    • Provide accurate sales forecasts and updates on prospective and confirmed business.

    • Maintain a high level of professionalism and provide exceptional service to clients throughout the sales process.

    • Perform other duties and special projects as assigned.

    Qualifications

    • Minimum of 2–3 years of hotel, resort, or hospitality sales experience preferred.

    • Proven experience in group, corporate, and/or association sales strongly preferred.

    • Demonstrated ability to prospect, develop new business, negotiate contracts, and close sales.

    • Strong knowledge of hotel group sales, meeting and event planning, and the hospitality industry.

    • Excellent verbal, written, presentation, and interpersonal communication skills.

    • Strong organizational and time-management skills with the ability to manage multiple accounts and priorities.

    • Ability to work independently while collaborating effectively with a team.

    • Experience using CRM systems, sales platforms, and Microsoft Office Suite preferred.

    • Ability to travel locally and occasionally overnight for sales calls, client meetings, trade shows, and industry events.

    • Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred, or equivalent combination of education and experience.

    Key Competencies

    • New Business Development

    • Group and Corporate Sales

    • Association Sales

    • Relationship Management

    • Prospecting and Lead Generation

    • Contract Negotiation

    • Revenue Generation

    • Strategic Selling

    • Presentation and Communication Skills

    • Networking

    • Organization and Follow-Through

    • Collaboration and Teamwork

    • Results-Oriented Mindset

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  • Maintenance Technician

    We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Technician! This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.

    If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

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  • Banquet Captain

    We are looking for a highly motivated and experienced Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.

    If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

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  • Housekeeping Room Attendant

    The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

    We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

    Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

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  • Fitness Attendant

    We are looking for a highly motivated, customer focused leader to join our team as Fitness Attendant. The successful candidate for this role will have a proven track record in providing exceptional service, is open to learning and responds in a professional and courteous manner to guests and team. This individual will engage with and provide an exemplary service experience for guests while maintaining a clean and well-organized fitness environment. They will work closely with the team to provide a clean and safe fitness environment for guests. They will maintain an energetic presence in the fitness area.

    If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!

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  • Valet Attendant

    We are looking for a highly motivated individuals to join our Guest Services team as a Valet Parking Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Valet Parking Attendant assists with the opening of car doors as they arrive to the hotel/resort and unloading of guest’s luggage as needed. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
    If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

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Inclusivity

Be yourself. That's who we're hiring. Our culture celebrates and supports the differences that make each of us unique. It's how we build better service for our guests and career growth for you.

Chaminade Resort & Spa is committed to providing an environment where equal employment opportunities (EEO) are available to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, marital status, pregnancy status, status as an individual with a disability, amnesty, status as a covered veteran or any other protected status in accordance with applicable federal, state and local laws. Chaminade Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please contact Ashley.Vincent@chaminade.com

Join the Chaminade Resort Team