The Food and Beverage Manager will report to the Director of Culinary and F&B Operations. Successful individuals must be available to work flexible schedules and have proven track records as effective trainers, coaches and motivators.

- Must have excellent communication skills and the ability to lead, direct and motivate supervisors and associates. Must be experienced with cost controls, financial controls, profit and loss statements, etc.

- Direct and participate the functions of the Food & Beverage department to meet the daily needs of the operation.

- Implement effective controls of food, beverage and labor costs among all departments.

- Maintain high standards of food & beverage quality, service & marketing to maximize profits through outstanding customer service.

- Regularly review and evaluate the degree of customer satisfaction of the Food & Beverage operations.

- Assist in the recruiting of high quality personnel and manage the development, motivation and retention of staff.

- Conduct and execute all company and General Manager directed projects.

Hospitality experience required preferably in Food in Beverage.

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We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Supervisor. This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation. They will ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.

Qualifications

• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.

• Supply information about the capabilities and programs to other departments and clients or potential clients.

• Respond to needs and requests of guests and potential guests.

• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.

• Implement effective cost controls for food, beverage and labor.

• Utilize the systems for inventory, receiving and product utilization (product cost).

• Lead by following the standards of productivity for food & beverage personnel.

• Create a comfortable atmosphere to encourage committed and loyal employees.

• Assist with hiring and training programs for food and beverage personnel.

• Assist in the other Food and Beverage outlets in whatever capacity needed.

• Schedule according to business demand which includes nights, weekends and holidays

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We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

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Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks!

The primary responsibilities for the Steward/Dishwasher include but are not limited to:

• Handles and washes all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff.

• Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers.

• Stores the above listed items in a neat and organized manner, always storing items in their assigned areas.

• Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff.

• Cleans all trashcans and returning of them to the proper areas of the kitchens.

• Cleans all dish machines on a weekly basis.

• Cleans kitchen equipment as required by the Executive Steward.

• Cleans all floors throughout the culinary departments and the mats used in these areas.

• Disposes of broken glassware and dishes.

• Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events.

• Ensures all walls and ceilings are clean at all times

• Follows checklist duties and responsibilities given by management and supervisors.

• Arrives for work on time and in proper uniform.

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We are looking for a highly motivated, customer focused Food Runner to join our team! The Food Runner is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to accurately ensure timely delivery of all food to the dining room. You will also assist in maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Qualifications

• Greet guests as they arrive or move about the restaurant area

• Maintains proper and adequate set-up of the server stations

• Assist the servers in proper delivery of food to their guest tables

• Delivery of F&B to In Room Dining guests

• Assist the servers in maintaining clean available tables for arriving guests

• Assist servers with continual service details

• Maintain the cleanliness of the restaurant area

• Be the master of the restaurant, understanding the details of the operation

• Work collaboratively with other restaurant servers and kitchen/bar staff

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We are looking for a highly motivated, detail oriented and customer focused individual to join our team as a Spa Coordinator! As a Spa Coordinator, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Coordinator greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that guests appointments are booked and carried out in a guest focused manner. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.

This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. We are looking for a Room Attendant to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

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We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will be escorting and orienting the guest to the front desk for check-in.
• You will park and retrieve guests vehicles as requested
• Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm".

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