Jobs at Chaminade

Position Summary: The Sales Manager is responsible for driving revenue through the solicitation, development, and management of group, corporate, and association business. This position will actively identify and pursue new business opportunities while maintaining strong relationships with existing clients, meeting planners, corporate accounts, and association partners.

The ideal candidate is a highly motivated hospitality sales professional with a proven ability to generate leads, close business, build long-term relationships, and achieve revenue goals. This individual will represent the resort in the marketplace and work closely with the Sales, Conference Services, Revenue Management, and Operations teams to deliver exceptional experiences for clients and guests.

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Compensation & Incentive Opportunity

• Competitive base salary based on experience and qualifications.

• Quarterly bonus potential of up to 20% of base salary for achieving established sales goals, revenue targets, and performance quotas.

• Bonus eligibility is based on achievement of predetermined quarterly sales objectives and other applicable performance metrics.

• Opportunity to significantly increase total annual compensation through strong sales performance.

Benefits

• Medical, dental, and vision insurance options

• Employer-sponsored life insurance

• 401(k) retirement savings plan

• Paid time off and paid holidays

• Employee hotel and resort discounts

• Discounts on food and beverage, spa, and resort amenities

• Employee wellness and fitness benefits

• Opportunities for professional development and career advancement

• Employee recognition and engagement programs

• Complimentary or discounted employee parking, where applicable

• Additional benefits available based on company eligibility and plan guidelines

Essential Duties and Responsibilities

• Proactively solicit and secure group, corporate, association, and other key market segment business to achieve established revenue and sales goals.

• Develop and maintain a strong pipeline of new and repeat business through prospecting, networking, referrals, client outreach, sales calls, and industry events.

• Build and maintain relationships with corporate decision-makers, meeting planners, association executives, third-party planners, and other key accounts.

• Conduct outside sales calls, virtual meetings, site inspections, client entertainment, and networking opportunities to generate new business.

• Respond promptly to sales inquiries and Requests for Proposals (RFPs) and effectively negotiate contracts to maximize revenue and profitability.

• Manage the sales process from initial inquiry through contract execution and turnover to the Conference Services and Operations teams.

• Conduct compelling site tours and presentations that showcase the resort's accommodations, meeting space, dining, amenities, and unique guest experience.

• Identify opportunities to increase total account value through guest rooms, meetings, food and beverage, spa, recreation, and other resort offerings.

• Maintain accurate and up-to-date account information, activities, opportunities, and forecasts within the company's CRM and sales systems.

• Meet or exceed assigned sales goals, booking pace, revenue targets, and activity expectations.

• Monitor market trends, competitor activity, and industry opportunities to identify new business and strategic sales initiatives.

• Represent the resort at industry events, trade shows, association meetings, networking functions, and client events as needed.

• Develop strong relationships with internal departments to ensure seamless communication and successful execution of contracted programs.

• Participate in weekly sales meetings, forecasting, business review meetings, and strategy discussions.

• Provide accurate sales forecasts and updates on prospective and confirmed business.

• Maintain a high level of professionalism and provide exceptional service to clients throughout the sales process.

• Perform other duties and special projects as assigned.

Qualifications

• Minimum of 2–3 years of hotel, resort, or hospitality sales experience preferred.

• Proven experience in group, corporate, and/or association sales strongly preferred.

• Demonstrated ability to prospect, develop new business, negotiate contracts, and close sales.

• Strong knowledge of hotel group sales, meeting and event planning, and the hospitality industry.

• Excellent verbal, written, presentation, and interpersonal communication skills.

• Strong organizational and time-management skills with the ability to manage multiple accounts and priorities.

• Ability to work independently while collaborating effectively with a team.

• Experience using CRM systems, sales platforms, and Microsoft Office Suite preferred.

• Ability to travel locally and occasionally overnight for sales calls, client meetings, trade shows, and industry events.

• Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred, or equivalent combination of education and experience.

Key Competencies

• New Business Development

• Group and Corporate Sales

• Association Sales

• Relationship Management

• Prospecting and Lead Generation

• Contract Negotiation

• Revenue Generation

• Strategic Selling

• Presentation and Communication Skills

• Networking

• Organization and Follow-Through

• Collaboration and Teamwork

• Results-Oriented Mindset

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Job Description Summary: The Marketing Manager is responsible for developing and executing the marketing strategy for Chaminade Resort & Spa, a distinctive mountaintop resort surrounded by redwoods in Santa Cruz, California. This role will lead initiatives that increase brand awareness, drive hotel occupancy and revenue, strengthen The View restaurant and food & beverage business, promote spa and recreational offerings, and position Chaminade as a premier destination for leisure, group, wedding, and local experiences.

The Marketing Manager will serve as the property's primary marketing leader and work closely with Hotel Leadership, Sales, Revenue Management, Food & Beverage, Spa & Fitness, Recreation, and Operations to create compelling campaigns, guest experiences, events, and partnerships that showcase what makes Chaminade unique.

This position will oversee the property's digital presence, social media, website content, online reputation, local partnerships, public relations opportunities, and on-property promotional initiatives. The ideal candidate is creative, highly organized, digitally savvy, hospitality-focused, and passionate about storytelling and creating memorable guest experiences.

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We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Technician! This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.

If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

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Position Summary: Chaminade Resort & Spa is seeking an experienced, passionate, and hands-on Restaurant Sous Chef to join our culinary leadership team. Nestled on 300 scenic acres overlooking Monterey Bay, Chaminade offers an elevated dining experience featuring locally inspired cuisine, exceptional service, and memorable guest experiences. The Restaurant Sous Chef is responsible for assisting the Executive Chef in leading the daily operations of The View Restaurant kitchen. This role ensures exceptional food quality, consistency, sanitation, and team leadership while maintaining profitability and an outstanding culinary experience for our guests.

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The Banquet Sous Chef is responsible for assisting the Executive Chef/F&B Director in the planning, preparation, and execution of all banquet and catered events. This position provides hands-on leadership in banquet food production while ensuring the highest standards of food quality, presentation, sanitation, and operational efficiency. The Banquet Sous Chef plays a key role in leading culinary associates, maintaining consistency, and executing events ranging from intimate gatherings to large-scale weddings, conferences, and resort functions.

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The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

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